Stericycle Operations Support Representative in Indianapolis, Indiana
Operations Support Representative
Job ID #:28263
Education Required:HS Diploma/GED
Experience Required:2 - 3 Years
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Provide administrative and operational support to the Operations and Print Production Department in support of recall and returns activity. Conduct tracking and provide reporting of key performance and production metrics and perform research as requested. Essential Duties and Responsibilities:•Run daily reports including, but not limited to: Daily follow-up requests & Misc follow-up requests.•Performs filing, faxing, emailing, sorting, printing, and assembly duties.•Research issues and questions relating to operational and print production items for both recall and returns.•Interact with consignees, other departments, and print vendors as needed to support activities.•Maintain reporting for all operational and print production items and daily activities for both recall and returns.•Create Service Requests when needed.•Update Visual Management Board (Calendar & Production Reports).•Performs other related duties as required or requested.
Education and Experience:•Education equivalent to graduation from high school, demonstrating excellent customer service and contact management skills.•Two or more years of excellent support experience in a customer service/professional environment.•Demonstrates proficiency in Microsoft Windows, Excel, Access and Word.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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Stericycle is an EEO Affirmative Action Employer. It is the policy of Stericycle to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.