Techtronic Industries North America, Inc. RTV Inspector in Plainfield, Indiana
Inspect and analyze components of the returned product to determine whether credit should be issued.
Verify the purchase date if available, determine whether the product was returned within the Customer Satisfaction period (30 Days for Outdoor Power & 90 Days for Power tools).
If no purchase date, determine whether the product was returned within the TTI grace period (18 months from product date code).
Inspect the product for customer abuse or misuse.
Ensure all major parts are included in the return (Major parts list by category will be supplied).
Record the status (credit/no credit) of each product inspected.
Maintain constant communication with Genco and The Home Depot associates working in the facility.
Clearly communicate the product status and reason for your decision to Genco and The Home Depot associates for all products inspected.
Strive to meet the company's goals of continual improvement in the areas of knowledge, skills, processes and quality.
Performs other duties as assigned and deemed necessary.
Minimum Job Requirements:
A. EQUIVALENT EDUCATION LEVEL REQUIRED
2 year degree or HS diploma with equivalent experience.
B. EXPERIENCE REQUIRED
Up to 1 to 2 years experience.
C. KNOWLEDGE REQUIRED
Must have working knowledge with power tools and/or outdoor power equipment including their designs and uses. Must be knowledgeable of inspection and analysis techniques
D. QUALIFICATIONS REQUIRED Analytical; detail oriented; strong communication skills; demonstrate strong work ethic and PC literate. Capable of lifting and transporting heavy tools and equipment (up to 50 lbs.) and requesting assistance as needed. Capable of reaching and/or lifting overhead.
Job Title: RTV Inspector
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled